Frequently Asked Questions
Answers to common questions about ព័ត៌មាន World Cup.
01 Is World Cup licensed and regulated in my country?
+
Yes, World Cup operates under a Curacao eGaming licence and a separate Malta Gaming Authority certification for certain products. The licences require us to follow strict player‑protection rules, and we are prohibited from accepting players from a few restricted jurisdictions.
02 What betting markets can I place on World Cup matches?
+
World Cup offers pre‑match and live markets such as 1X2, Asian handicap, over/under, correct score, both‑teams‑to‑score, and a full range of player‑specific props (goals, assists, cards). Outright bets on tournament winners and group‑stage rankings are also available.
03 Why does World Cup require identity verification before a withdrawal?
+
We must verify your identity to comply with anti‑money‑laundering laws and to protect your account from fraud. Until verification is completed, withdrawal requests remain pending and cannot be processed.
04 What is the minimum deposit and which payment methods are accepted at World Cup?
+
The minimum deposit is $10 (or the equivalent in your currency). We accept Visa, Mastercard, Skrill, Neteller, ecoPayz, and cryptocurrency deposits (BTC, ETH, USDT). Withdrawals are returned to the same method used for the deposit.
05 Can I cash out a partial amount on a World Cup outright bet?
+
Cash‑out is generally available only on single, pre‑match or live bets and not on outrights or multi‑leg accumulators. If cash‑out becomes available for a specific outright market, the option will appear in your bet slip after the market opens.
06 How can I set betting limits or self‑exclude on World Cup?
+
You can manage your play by setting daily, weekly or monthly deposit caps, loss limits, and session‑time reminders in the ‘Responsible Gaming’ section of your account. If you need a break, self‑exclusion can be activated for a chosen period, during which login and betting are blocked.